About the role
As a Senior Manager, Client Relationship Manager, you will make an impact by serving as the primary point of contact for your assigned clients and acting as the business owner for these accounts, leading the day-to-day activities and P&L within Banking & Financial Services for large accounts in Belgium. You will be a valued member of the Banking & Financial Services Sales team and work collaboratively with our BFS Client Partner, delivery teams, and Cognizant senior management.
In this role, you will
- Build trusted relationships with our current clients and bring in new logos
- Understand the client, their issues and priorities, and co-create impactful and transformative solutions
- Drive RFPs and proactive bids with regards to renewals, extensions, and expansion
- Track BFS trends relevant to client business and bring forth proactive ideas and solutions, leveraging Cognizant business cases in other geos
- Grow your current portfolio by taking the best advantage of Cognizant's local footprints and our global delivery capabilities
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Brussels, Belgium. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 10+ years of experience in a client facing role from previous IT professional services firms or the offshore outsourcing industry
- Proven experience dedicated to Banking & Financial Services local accounts in Belgium
- Experience managing client P&L of over $10 million, including reporting and metric assessment for the account
- Excellent ability to influence and communicate effectively with business stakeholders up to the C-Suite
- Excellent oral and written communication skills in English and Dutch
These will help you stand out
- MS or MBA degree
- Proven track record of contributing to the growth of an existing P&L and detecting new opportunities
- Ability to handle multiple tasks in a dynamic environment
- Detail oriented and able to manage all facets of complex assignments
- Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
De informatie over de beloning is correct op de datum van deze vacature. Cognizant behoudt zich het recht voor om deze informatie op elk moment te wijzigen, met inachtneming van de toepasselijke wetgeving.
Van sollicitanten kan worden verwacht dat zij gesprekken bijwonen, persoonlijk of via een videogesprek. Daarnaast kan van kandidaten worden gevraagd om tijdens elk gesprek een geldig, door de overheid uitgegeven identiteitsbewijs (zoals een identiteitskaart of paspoort) te tonen.
Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.
