About the role
In this role you will lead the design, implementation, and optimization of scalable ServiceNow SecOps, SIR and VR solutions, including custom scoped applications and complex workflows.
In this role, you will:
- System Integration: Design and maintain robust integrations between ServiceNow and enterprise systems using Integration Hub, REST/SOAP APIs, and MID Servers.
- Platform Governance: Establish and enforce coding standards, best practices, and security policies (ACLs) to ensure platform scalability and performance.
- Agile Collaboration: Facilitate requirements gathering workshops, translate business needs into technical user stories, and manage sprint backlogs.
- Platform Maintenance: Oversee instance upgrades, patch management, and automated testing (ATF) to maintain environment consistency and stability.
- AI & Innovation: Explore and implement AI-powered features, to automate repetitive tasks and improve operational efficiency.
Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Charlotte, NC.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
Required Technical Skills
- ServiceNow Scripting: Expert-level proficiency in JavaScript, GlideScript, Business Rules, Client Scripts, and Script Includes.
- Integration Expertise: Advanced knowledge of API protocols (REST, SOAP), JSON, and data transformation techniques.
- Platform Tools: Mastery of Flow Designer, Studio IDE, Update Sets, and Automated Test Framework (ATF).
- Domain Knowledge: In-depth experience with core modules like ITSM, ITOM, SecOps, Vulnerability Response, Security Incident Response.
- Experience: Typically 8–10 years of IT experience dedicated specifically to ServiceNow development.
These will help you stand out
- Certifications: ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD), Certified Implementation Specialist (CIS) in specific modules like ITSM, ITOM, SecOps, SIR, VR.
- Methodology: Strong understanding of ITIL best practices and Agile/Scrum frameworks.
- Analytical Ability: Advanced troubleshooting skills to resolve complex technical issues and optimize system performance.
· Communication: Ability to present complex technical concepts to non-technical stakeholders clearly
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
#LI-NC1
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
De Cognizant Community
We zijn een team dat elkaar helpt om doelen te bereiken op het hoogste niveau. Zonder ons team zouden we niet in staat zijn om de huidige energieke, samenwerkende en inclusieve werkomgeving te behouden. Een omgeving gericht om iedereen te laten slagen.
- Cognizant is een globale community van 300.000+ collega’s
- We dromen niet alleen van een betere wereld, wij helpen het te maken
- We zorgen voor onze mensen, de klanten, het bedrijf, de community en het klimaat door te doen wat goed is
- We zetten in op een innovatieve omgeving waar je zelf kan bouwen aan een carriere pad dat bij jou past.
Over ons
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbaar rendement en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op www.cognizant.com of @cognizant.
Cognizant is een werkgever die gelijke kansen biedt. Uw sollicitatie en kandidatuur worden niet in overweging genomen op basis van ras, huidskleur, geslacht, religie, geloofsovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enig ander kenmerk dat beschermd wordt door federale, staats- of lokale wetgeving.
Disclaimer:
De informatie omtrent compensatie is accuraat ten tijde van deze posting. Cognizant heeft het recht om deze informatie aan te passen. Met lokale wetgeving in achtneming.